Facebook says: We disabled your account

We disabled your account

"We disabled your account" on Facebook means you are locked out of your profile because Meta says the account or activity on it doesn't follow its Community Standards. The notice tells you whether you can still ask for a review. Screenshot the notice, use any review or disagree option it offers, and if you live in the EU, use your free complaint and dispute rights.

What this message means

Meta, which runs Facebook, decided that your account or something on it breaks its Community Standards. You cannot log in or use Facebook with this profile. Pages, groups and Messenger chats linked only to this profile may become hard to reach. The notice often does not name the post or the exact rule.

What it does not mean

It does not mean a person looked at your case. Automated systems often make the first decision.
It does not mean you cannot challenge it.
It does not mean your data has been deleted.

What to do now

Screenshot the notice with the date and the email or phone number it relates to.
Use the review option in the notice if there is one. Follow each step and confirm your identity if asked.
Protect your Pages and ad accounts. If someone else also manages them, ask them to check access and payment details.
Search your email for messages from Facebook about the decision. Do not click links in messages that only arrive by text or social media DM.
Write a short explanation: what the account is for, why you think the decision is wrong. Facts, not anger.
Do not open a new profile. Meta can treat that as getting around the decision.

If someone took over your account before it was disabled, read Facebook banned by mistake.

The EU route

If you live in the EU, the Digital Services Act (DSA) gives you these rights:

Statement of reasons: Meta must tell you the facts, the rule, whether automated tools were used, and how to challenge the decision.
Free internal complaint for at least six months from the day you were told about the decision, not handled by automated means alone.
Certified dispute body: Appeals Centre Europe, User Rights and Platform Control list Facebook. You can go there even without an internal complaint first. The body decides within 90 days of receiving your complaint. If you win, Meta pays the fees and your reasonable costs.
Court remains open.

If you use Facebook for a business, the P2B Regulation may also apply. Outside the EU, Facebook's own review is your main route. More on the Facebook page.

Watch out for scams

Fake "Meta support" accounts and "recovery experts" target people with disabled profiles. Never give anyone your password or login codes, and never pay for recovery.

Questions people ask

Does a disabled Facebook account also affect Messenger and my Pages?

It can. Messenger uses your Facebook account, and Pages you manage only through this profile can become hard to reach. If other people also manage your Page, ask them to secure it now.

How do I find out which rule Facebook says I broke?

Check the notice and your Account Status, and look in your email for messages from Facebook. If you live in the EU, Meta must give you a clear and specific statement of reasons, and you can point out if it is missing.

Can I ask Facebook for my photos after it disabled my account?

If you live in the EU, yes. The GDPR gives you a free copy of your personal data. Meta must answer within one month, or within three months for complex requests if it tells you why.

Is there anyone outside Facebook who can review the decision?

If you live in the EU, a certified out-of-court dispute body can. Appeals Centre Europe, User Rights and Platform Control list Facebook. It costs you nothing or a nominal fee.

Checked against: facebook.com, transparency.meta.com